PRIVACY POLICY

At MYSTIQUE PERFUMES, your privacy matters. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from mystique-perfumes.com (referred to as the “Site”).

1. Information We Collect
 Personal Data We May Collect
When you visit our website or make a purchase, we collect specific information to enhance your shopping experience and fulfill your orders. This includes:
 
Device Information
What we collect: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you navigate the site.
Why we collect it: To ensure the Site displays correctly, and to analyze site usage to improve functionality.
How we collect it: Automatically through cookies, tags, pixels, and other tracking tools.
Who we share with: Our website platform, Woostify.

Order Information
What we collect: Your name, billing and shipping addresses, payment details (e.g., credit card numbers), email, and phone number.
Why we collect it: To process your order, complete transactions, provide delivery updates, and offer support. We also use it for fraud prevention and — if permitted — to share product updates and offers.
Source: Directly from you during the checkout process.
Who we share with: Our order processor, Woostify.
 
Customer Support Information
What we collect: Any personal information you voluntarily provide when contacting us for support.
Why we collect it: To resolve your issues and provide customer care.
Source: You.
Disclosure: Shared only with internal support staff and relevant service providers.

 

 2. Children’s Privacy

Our website is not intended for individuals under the age of 14. We do not knowingly collect information from children. If you believe a child has submitted personal data to us, please contact us to have it removed.

 

3. How We Use Your Personal Information

We use your data to:

Process transactions and ship products

Communicate order updates and promotional offers

Improve and optimize our Site’s performance

Detect fraud and enhance website security

 

4. Sharing Your Information

We may share your personal information with third-party partners and vendors strictly for operational purposes. These include:

Woostify, for powering our online store

Legal authorities, if required by law (e.g., subpoenas, fraud investigations)

 

5. Your Legal Rights

If You’re in the European Economic Area (EEA)

Under the GDPR, you have the right to:

Access the personal data we hold about you

Request corrections or deletions

Object to certain processing activities

Transfer your data to another service provider

We process your data under these lawful bases:

With your consent

To fulfill a contract

To comply with legal obligations

For legitimate business interests

Data is initially processed in Ireland, then transferred to Canada and the United States for storage and processing.

If You’re in California (CCPA)

Residents of California can:

Request to know what data we hold

Ask for data to be updated, deleted, or transferred

Designate an authorized agent to submit these requests

To exercise any of these rights, contact us using the details at the end of this page.

 

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience by:

Remembering your preferences and login details

Monitoring website traffic and user behavior

Enhancing functionality and personalized advertising

Types of cookies used include:

Functional

Performance

Advertising

Social media/content cookies

Do Not Track

We currently do not respond to “Do Not Track” browser signals due to the lack of a standardized response in the industry.

 

7. Automated Decision-Making

We use limited automated systems for fraud prevention, including:

Temporary IP and card blacklists due to repeated failed transactions

These systems are designed to protect our business and customers, and they do not have significant legal impacts on users.

 

8. Data Retention

We retain your personal data for as long as necessary to provide you services. If you would like your data erased, please contact us directly.

 

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or other factors. Revisions will be posted on this page.

 

10. Contact Us

For any questions, requests, or complaints related to your privacy or this policy, reach us at:

Email: info@mystique-perfumes.com

Mailing Address:

MYSTIQUE PERFUMES

Suite No. 413, Super Mahal Apartments, Hasrat Mohani Road, Karachi 74200, Pakistan

 

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